What happens when AI starts reshaping not just technology, but the entire consulting profession?

In this episode, Dean and Anthony sit down with longtime friend and healthcare consulting leader Doug Long to unpack how professional services firms are evolving in real time. Drawing from experience across embedded consulting, boutique firms, and large scale consulting organizations, Doug shares what he is seeing firsthand as firms rethink delivery models, client relationships, talent strategies, and the future role of consultants.

The conversation explores why many firms may have over specialized for too long, why the industry could be swinging back toward broader consulting skill sets, and what that means for the next generation of consultants trying to grow their careers in an AI enabled world.

Doug also shares practical insight into how consulting teams are beginning to work alongside AI tools, why trusted advisor skills matter more than ever, and the growing challenge of developing junior talent when technology can now handle work that once served as a training ground for new consultants.

Along the way, the group discusses account management, client trust, the changing shape of consulting organizations, and the tension leaders face between efficiency and long term talent development.

If you work in consulting, professional services, healthcare transformation, or leadership, this conversation offers an honest look at where the industry may be heading next and what skills will matter most when it gets there.